Comments, Compliments and Complaints

puppy_shutterstock_72044869

Sweetpea Charity wants to provide you with the best opportunity to give feedback on our work, grant giving and fundraising.

We value your feedback and are committed to using your comments, compliments or complaints to improve and develop the way we do things.

  • If you have a suggestion, compliment or a complaint we would like you to share this with us.
  • We want to know when things work well and we want to know when things don’t work well.
  • Details on how to contact Sweetpea Charity can be found at the end of this document.

We may use your positive feedback to support our work. For example we may use comments in our publications, grant applications, on the website and social media to tell people about the projects and individuals supporting disadvantaged children and the many good things our work and grants achieve. We use quotes anonymously, to protect the identity of our supporters. On occasion, however, it can be useful to use someone’s name, and if we want to do this we will always contact you to request your permission.

Your contact details will never be given to anyone outside of Sweetpea Charity, unless we are required to under the Data Protection Act.

Click here to download our Comments, Compliments and Complaints Form